Privacy Policy
Last updated: September 20, 2026
1. Introduction
MassageDesk.com ("we," "us," or "our") operates the website massagedesk.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
We are committed to protecting your privacy in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable U.S. federal and state privacy laws.
2. Information We Collect
2.1 Information You Provide
We may collect information you voluntarily provide, including:
- Business Claim Information: Name, email address, phone number, and business role when you claim a listing.
- Contact Form: Name, email address, and message content when you contact us.
- Payment Information: Billing details processed securely through Stripe. We do not store your credit card numbers.
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and approximate location
- Browser type and operating system
- Pages visited and time spent
- Referring website URL
2.3 Business Listing Information
Business listings on our website include publicly available information such as business names, addresses, phone numbers, websites, operating hours, and ratings sourced from Google Places API and public business directories. This information is publicly available and displayed to help consumers find local services.
3. How We Use Your Information
We use collected information to:
- Operate and maintain the MassageDesk.com directory
- Process business claims and verifications
- Send transactional emails (verification, subscription confirmations)
- Process payments through Stripe
- Improve website functionality and user experience
- Respond to your inquiries and support requests
- Comply with legal obligations
4. Email Communications
We send the following types of emails:
- Transactional: Claim verification, subscription confirmations. These are necessary for service operation.
- Analytics (optional): Monthly traffic reports for claimed businesses. You may opt out at any time.
We comply with the U.S. CAN-SPAM Act and Canada's Anti-Spam Legislation (CASL). Marketing emails include a valid physical mailing address and an unsubscribe option, which we honor promptly.
5. Third-Party Services
We use the following third-party services:
- Google Places API: To source and update business listing information.
- Google Maps: To display maps and directions on listing pages.
- Stripe: To process subscription payments securely. Stripe's Privacy Policy.
- Google Analytics: To understand website traffic patterns (anonymized).
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy. Business listing data is retained while the listing remains active. Claim and payment records are retained for accounting and legal compliance purposes.
7. Your Rights
You have the right to:
- Access your personal information held by us
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for non-essential communications
- Request removal of your business listing
To exercise any of these rights, please contact us.
8. Business Listing Removal
If you are the owner of a business listed on MassageDesk.com and wish to have your listing removed, please contact us with the subject "Remove Listing." We will process removal requests within 24 hours.
9. Security
We implement appropriate technical and organizational security measures to protect your information, including HTTPS encryption, secure payment processing through Stripe, and access controls on our systems. However, no method of transmission over the Internet is 100% secure.
10. Children's Privacy
Our website is not directed to individuals under 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the website after changes constitutes acceptance of the updated policy.
12. Contact
For privacy-related inquiries, please contact us:
Email: [email protected]
Website: massagedesk.com/contact